Great service

My husband was in a wreck and Frank's was very considerate when we went to clear out his totalled truck. His wallet, cell phone, and glasses were still in the truck, untouched.

Looking for a trust worthy mechanic well they are it.My whole family uses them.Always fast quality service.My truck was on side of road and Frank saw it and called me to see if is was ok and if I needed anything,that is what they are all about.

Awesome customer service 👍

ONLY TRUST FRANKS!!! Another "mechanic shop" messed up my car and I was recommended to Frank's. It has to be one of the best decisions I've made in my life!!!! The previous mechanic (Auto Master Thomaston GA) did not know what he was doing and almost had me buying a new motor. Skeptical but still willing to buy the motor, I bought my VW to Frank's. These are truly good people, after checking my car they realized I did not need a new motor but a new mechanic! Haha. God bless them!

Very helpful and friendly. Thanks yall.

My car had an issue. We were right by Franks. My wife walked to their shop and they were closed. She called their number and the guy she spoke to said another driver was on his way to the shop. Within a matter of minutes, Chris pulled up to me,asked if we were ok, and seen my wife in front of their shop. He picked her up and took her to get her car, so we could fix mine. These 2 were great. We will always call if we need anything, from towing to mechanic, thank you.

Have not been here, but one of the guys unlocked my car door for me at the parts store just being a good person and helping someone in need, really friendly

Good people Chris is awesome And Frank

In the time of need he helped us out "again"!!! Amazing staff! I highly recommend Frank's automotive and towing. God bless

Thank you for taking care of my son's vehicle, you were very thorough and the service was faster than anticipated! It is nice knowing there is someone you can trust to treat you right!

Gregg towed our car home safely. Rachel took our call, set our help in motion and it was quick and easy. I give Franks Automotive Service 5 Stars! Thanks A Million! Regina P.

Mr. Frankie and Crew are Pros at what they do. Fast, Efficient, and Affordable.

My car broke down on I-75 near Forsyth GA, called AAA and within 30 minutes Frank’s tow crew arrived. And this was on New Years Eve! Franks crew could not have been more professional and empathetic to a stranded holiday traveler. My highest marks to Frank’s!!

Great service and people

Driver was very polite and helpful! Will definitely use again if in need.

Nice guy was there when he was supposed to be to rescue us 😊

These guys are AWESOME and life savers!! My husband was stranded in Macon GA and we needed our car towed to Alpharetta GA and they were the only ones who were willing to take our job through AAA. Chris the gentleman who towed our vehicle to our Mechanic was Fantastic!!

Great service very fast service..Great and friendly people...thank you Frank and Jimmy ..

Frank's did me right on both time and cost. I couldn't of broke down at a place on I-75.

Ran out of gas on 75 and they came to the rescue via AAA. Reasonable after hours service.

Fantastic! I had an emergency where my car was acting up, and I needed it for work in less than 2 hours. Frank and his Staff has me bring it in, they fixed it right up, and I made it to work with minutes to spare. Words can’t express how very much I appreciate their care, work, and customer service. Highly recommended.

Affordable quick service

I have a very difficult to find software for Vehicle. Frank's had the right computer to diagnose and pinpoint the problem. Extremely quick service and Friendly folks at Frank's Auto Repair. Pleasure to do business with.

We broke down on I-75, tow truck driver very accommodating to tow both truck and trailer. Everyone at garage so nice, in rual community, so we were dropped off and picked up at local restaurant. Frank and staff went above and beyond to get us back on road as quickly as possible. If we lived close, Frank's would be our regular mechanic.

Broke down on the way to Savannah on I75, just north of Macon, AAA tow to Franks Automotive was very timely, Had to have a timing chain cover, water pump and timing chain replaced. They had it all done and I was back on the road in less than 24 hours. Very good and curious service.

Guardian Angles is how I describe Franks Automotive/tow crew. Not only did they search to find me when stranded in my car, they towed me to, & kept the garage open after hrs on a Friday, special ordered and had delivered, a new part needed for my car, sent out for and had delivered for me, food in the pouring freezing rain. Fixed my car. Then found a hotel for me to stay in, when all hotels were being booked up from the snow storm that was hitting Alanta GA area. Frank, Nanna, Mechanic(& wife) & Charles, Thank You All So Much for keeping me safe during my travel. I want everyone to know how great your co. is

Frank and his staff go above and beyond. They make an effort to get our work trucks back on the road that is truly unheard of. Can't say enough about how this shop sticks to their word.

Great job, Great people, I highly recommed Frank's Automotive Service & Towing.

Great service

Great Mechanics and a great staff. Brought my car in for service and told them to take their time. well they called the next morning and said it was ready and brought my car to me. didn't cost me an arm and a leg either. great service and great people. trust me, you wont find a better shop. Thanks! Frank and staff

Great service dependable and very knowledgeable

Very quick response to towing request early evening. Driver very courteous and quick turnaround on service request. Staff very pleasant and courteous.

These guys are super!! I was broken down at a rest stop on my way to Tampa, Fl to see my daughter for Thanksgiving. Thank God I had AAA and they called Frank's. They had to come out twice and the second time they had to tow me. They took me to a new hotel where they knew I would be safe. The young man took my belongings into the hotel and stayed with me until I got checked in. I thought my car was in serious trouble. Frank checked my car himself. Turns out it was very minor. Did not charge me a dime. He brought me my car and got me back in the road. He even called me in the road twice more to make sure I was safe and the car was still running well!!! I felt safe and taken care of like family!!! Would recommend these guys to everyone!!! Love you guys!! God Bless you, your business and your families!! Because of you guys I was able to continue my trip to see my daughter!! Thank you Frank and All!!!! ❤️❤️❤️❤️👍👍👍👍👍

They were wonderful!!! Came and changed my blown out tire on the side of the road and then advised me to come to the shop to add air since it was low. Great customer service!!! They've found a new customer for life!

Took my van in on Thursday late afternoon and they had it ready to pickup Friday morning. My van runs beautifully again and the ppl were so nice and helpful. I recommend Frank's Automotive to everyone☺

They were so nice and helpful, fast service, they went above and beyond, even came to pick my car up from work and dropped it back by end of the day! cannot recommend enough for making my life easier!

Great experience isn't enough for this place. When my minivan broke down and the dealership didn't want to help I was forwarded to Frank's and they reply was "we WILL fix it". They towed it from the useless dealership, fixed it, AND found some other underlying problems. I will be recommending this place to everyone.

Great service and very friendly I will never take my vehicles anywhere else

I own a diesel performance shop in Barnesville, I use Franks for all of my towing and computer programming needs. They have the latest in all diagnostic and programming equipment, very knowledgeable and professional, all around a great company to deal with!

Service was quick, and the staff was very helpful! Thanks Frank's.

We hit a deer on our way home to Indiana from our Disney vacation. Frank's came quick to us when we were stranded on I75. They went above and beyond expectations and helped us to get back on the road again.

An honest and reliable family-owned business. They've towed our cars either stranded at home or away and repair our cars in a timely manner. We have used Frank's for years and wouldn't trust anyone else with our cars.

We was in a accident and Frank's towed our van and then they took us to a motel. Everyone was very nice and helpful.

Chris is Fantastic. I know him personally, but he is very professional when it comes to his job.

Chris was fantastic and so extremely helpful!! We appreciate you and your tow truck so much! Thank you so much and we will always recommend you guys!!!

Wonder experience! I expected for them to have my vehicle for a few days, I was able to pick it up the same day I dropped it off! Fast, friendly, reliable!

Did everything I ask and great to deal with

I have always had good experiences with Frank’s. They make inconvenient situations manageable and easy to deal with. Not only do they do good work, but they also go above and beyond to provide the best customer service possible.

Awesome

Frank and his team always do excellent work. I trust them to take care of the cars, the people I love drive.

I have used Frank's Automotive Service & Towing for about 10 years now and have gotten nothing but the best when calling and requesting services. They are exceptional in all they do from the office department to the shop department. I have had to be towed on 2 different occasions lately and each time they have arrived in a timely manner and taken care of me and my family. Very dependable, kind and courtesy.

I have a very difficult to find software for Vehicle. Frank's had the right computer to diagnose and pinpoint the problem. Extremely quick service and Friendly folks at Frank's Auto Repair. Pleasure to do business with.

Frank's auto repair is top notch bar none. I got stranded and called Franks for a tow and got a courtesy ride home too and they also delivered the vehicle next day. The repairs were excellent and done the way a professional does things, The Right Way. I don't know of any auto repairs shops that still cares about more than just a dollar. He will get my business from now on. Thanks Frank.

Great experience! I was stranded out of town and the tow truck rescued me in record time ! The driver was friendly and reassuring. The staff is very helpful and my car was back on the road within a couple of days!!! Thanks Mr. Frank and staff!!!!😋

Mr. Frank was kind enough to work with me, on helping a family get back on their feet, by fixing the transmission of their vehicle in a timely manner. He definitely is someone I would highly recommend! Thanks Mr. Frank!

Guardian Angles is how I describe Franks Automotive/tow crew. Not only did they search to find me when stranded in my car, they towed me to, & kept the garage open after hrs on a Friday, special ordered and had delivered, a new part needed for my car, sent out for and had delivered for me, food in the pouring freezing rain. Fixed my car. Then found a hotel for me to stay in, when all hotels were being booked up from the snow storm that was hitting Atlanta GA area. Frank, Nanna, Mechanic(& wife) & Charles, Thank You All So Much for keeping me safe during my travel. I want everyone to know how great your co. is

Had brakes fixed on a 2005 F350. Service was Great and quick. Frank, and Tim are easy to work with.

My experience was wonderful, they exceeded my expectations and I will recommend them to everyone I know. They came out to pick up my vehicle repaired it and took it back to my sons dorm on Gordon State College Campus

Had my brakes done at Frank's Automotive. The job was done right and on time. Not much more you can ask for than that. I would highly recommend them

I am new to the area and I was referred to Franks by a local dealership. My wife and I had a great experience from customer service to the professionalism we saw through the whole experience. Franks really broke down their testing and diagnostics. At the end of diagnosis they were honest and told us truly what we needed and what we didn't. I give this business nothing but five stars and have told everyone about my experience.

It is refreshing to know that places like Frank's Automotive still exist. My car was repaired properly and on time. I appreciate the level of professionalism offered by everyone there.

I always feel confident about the work you do And so far I have never been disappointed.I might add I have been doing business with you for at least 10 years.

Had a flat tire on I 75. AAA referral led us to Frank's. We're so glad they did. Got a tow and then a new tire. Service was super fast and friendly! They treated us like family. We aren't from this area, but if we were would definitely use them again! Thanks Frank for getting us back on the road safely and quickly! Your whole crew was great!

I had a good experience the receptionist was very helpful and got me the help for whom I need to talk to this is not my first visit to you all the first visit was very pleasing and a very good job I will recommend you all to anybody who ask for good shop thank yall so much

Once again , the crew did a great job for me Thank you Amy

Great tow service very professional staff full of Awesome Southern Hospitality.

We received excellent service from Frank's Automotive when we had to get our battery replaced. The mechanic arrived on time, was courteous and had our car running in short amount of time. I highly recommend them.

VERY SATIFIED WITH SERVICE AND PERSONEL AND WOULD HIGHLY RECOMMEND YOU TO MY FRIENDS. I LIKE THE PROMPT SERVICE AND PERSONAL SERVICE I RECEIVED. TOMMY MORGAN 678-231-1756

Very satisfactory. Vehicle ready when promised. Service where everyone is treated like family.

I was broke down at a rest stop on my way to Tampa, FL to spend Thanksgiving with my daughter. Thank God I had AAA, and they called Frank's. He and Chris took great care of me! They towed my car, took me to a hotel where I would be safe, took my belongings inside and stayed with me while I got checked in. I thought my car was in serious trouble, turns out it wasn't Frank checked out my car, and got me back in the road, the eject morning!! No bill! He even called twice to check in me on the rest of my trip! If not for he and Chris I might not have been safe or made it to FL!! Love these guys at Frank's!!! May God Bless you, your business, and your families!! Love you guys!! Would recommend you to everyone!! I felt safe and well taken care of!! Very grateful!!! ❤️❤️❤️❤️👍👍👍👍

Frank and his staff at Frank's Automotive are exceptionally knowledgeable, kind and trustworthy. They towed my car after I had an accident on the expressway. They were quick, efficient and professional. Having just been in an accident, I needed a calming voice, which they were. When the rental company were non-cooperative, Frank himself stepped in with solutions, helping me get to my rental. The best thing about my experience with Frank's Automotive was that I felt safe. They gave good guidance to me at a time that I needed it most! Bravo Frank. Nancy

We broke down on the expressway with a truck and trailer. Franks recket was busy but he picked us up and took us to his garage. Repair was done well and promptly the next morning. We were satisfied. They seem like nice people. They put us up at their friends motel, which i would avoid, if possible. they saved our trip and treated us honestly.

I had been taking my wife's car to someone else and kept going back for the same problem. Frank's looked deeper into the problem and found the source. Now she is happy so I don't have to listen to her complain. So, Frank's did well by me. I will definitely use them again when the need arises.

Once again Frankie and Tim gave great service and were wonderful. Couldn't ask for better. 5 Stars!!!!!

Oh Lord! Praise you for the day you created Frank Holland. This righteous man of God is the most honest and humble person to see if you need your vehicle repaired. He ain't about gouging no one for money. The man will give you the best price he can without limiting his ability to run a business that stays up to date with modern cars, repair equipment, and repair techniques. And that Tim that works for him? Oh Lord I wish I was 27 years younger and didn't have no wedding ring on that sexy hand of his. He is so confident and quiet! I'd let any of my daughters, grand daughters, or great grand daughters ride in a wrecker with him. This is a safe place for any lone woman to seek help for towing or repairs!

Where do I begin? We broke down in Griffin Ga and through AAA we were connected to Franks Towing and his Automotive repair. We immediately read the reviews of this place where our car was being towed. Frank stayed in constant touch with us, worked overtime to get our car ready so we could attend our family reunion. He replaced the battery and alternator and at a more than fair price, he even sent a man to Macon to pick up a part as our car is difficult to find parts for. He then delivered the car back to our motel at 9:30 in the evening.Does your repair shop do this? Free of charge? If you are reading this review, rest assured you are in good hands with this business. They jumped through hoops for us. Just read his other reviews, we are not the only ones he has gone above and beyond for. Thanks Mr. Frank, I call you a blessing

Best towing service I've ever had an experience with. I broke down. Towed my truck to the shop took me to the gas station to get food and brought me to a hotel. Completely satisfied. Never heard of a towing service so hospitable.

We are from Fla and broke down in Griffin Ga. Franks Towing came to our rescue after a call to AAA. A fine young man named Mattie/Maddy...sorry I can remember how it was spelled, showed up. He was courteous and kind and assured us that they would take us to the motel, look at the car and fix it. Sure enough he deposited us at the motel, and off he has gone with the car. Though I dont have the end results if this beginning is any indication of the coming service...I will be adding to this later. on. GFmartin

Our family was passing through on a road trip and broke down. Frank came to our location personally, towed our car and had us back on the road the same day. He even brought our vehicle back to us with a more than fair price. He made it a priority to get our car up and running. Wish he was in our hometown, because they would be the garage for all of our automotive needs. Thank you!!!

I highly recommend using Frank's for all your automotIve needs! Frank and his "family" are very knowledgeable about all makes and models. The service is above standard and their willingness to bend over backwards in helping their customers is...wait for it...legendary. I would be comfortable in letting my wife or daughter go there alone too! They have rebuilt a transmission for me, replaced brakes, and done oil changes for me.

Chris was called out to tow my Audi A5 Quattro which was stuck in park making it practically impossible to tow. Simply stated, Chris was amazing and his 17yrs of experience really paid off in getting my car into neutral making the tow seamless I will call you and the team at Frank's if I ever get jammed up again. Thanks Chris!!!!

Went way out of the way for us and stayed late to fix our truck when we broke down excellent people

I was extremely satisfied with every aspect of my repair work. The guys at Frank's are real pros and seem to take their work personally. That Tim is a virtuoso on a motor.

Excellent service- done as promised.

Called AAA and had my Suburban towed to Frank's. It was tested and fixed before the end of the day! Great job Tim and Frankie.

My husband and I have been using Frank's for about 10 years and we are more than pleased. The whole crew is hardworking and friendly and as a bonus they have nice dogs! We enjoy going to the shop because you are treated very well. They are going to take care of you and they stand behind their work. You can trust them and that is worth a lot.

My relationship with Frank's started several years ago. I was in need of a tow service and luckily I called Frank's first. I made a lifelong friend that day. When doing business it is rare to have an experience that impresses upon you that the proprietor truly cares about you as a person. That experience initiated my wife and I using Frank's for the regular maintenance of our vehicles and we have never felt anything but absolute gratitude and appreciation for his services. When someone provides the level of service that Frank's automotive does, you know the owner does not rest well when his customer is anything but 100% satisfied. Do yourself a favor and find a way to enjoy the quality that is Frank's automotive.

I was well pleased with the work. I would have liked for a little faster service , but don't we all. I had to call to check on progress several times. I appreciate all that you did.

We broke down on the highway. They towed our vehicle and took us to a hotel. So grateful they worked us in to get us back in the road.

Frank's Automotive is of superb quality when getting a repair done to your vehicle. He has performed several repairs to my vehicles and they have all been completed in a timely manner when considering the job and the quality that is associated with it. He is honest and fair in troubleshooting the repair. His service team has always been courteous and respectful. I would recommend anyone to Frank's Automotive for any repair or service needed on their vehicle.

I TOOK MY VEHICLE TO FRANKS AFTER HAVING SEVERAL OTHER PEOPLE AND SHOPS LOOK AT IT AND COULD NOT FIX IT. I WAS THEN REFERRED TO FRANKS BY ANOTHER SHOP. THEY WAS ABLE TO DIAGNOSE AND REPAIR IT VERY QUICKLY WHEN NO ONE ELSE COULD. THERE STAFF IS VERY NICE AND THEY TOOK GREAT CARE OF ME. THIS WILL BE MY SHOP FOR NOW ON.

I have had repairs done a couple of times at Frank's and each time they fixed my vehicle to my satisfaction, and did so at a reasonable price. The main point for me is the peace of mind that the work was done to a high standard. Frank is a good guy who you can trust to do your work right. His team are also friendly and helpful. Their towing service is reliable - they towed my vehicle in the evening as it was getting dark, with no problems. If you have a transmission problem, as I did, don't waste your time and money at the dealership, just bring it or have it towed to Frank.

The service was awesome . Got my jeep back when I was told I would . I'm very greatful for the service with Franks automotive and towing thank you all very much

I would not take my vehicle to anyone else. Can fix any transmission problem at a reasonable price.

All cars and trucks will let you down sooner or later. I'm just glad I found a place that offers good old fashioned service at reasonable prices. I was a part of the process from the beginning diagnosis through the repair. There were no surprises. What more could you expect?

Awesome service, great timing, nice & friendly I recommend the auto service & towing company.

I just wanted to say Thank you. Yesterday one of your men had to pick my mother and I up from Forsyth, GA. He went way beyond everything he was supposed to and helped us. I did not catch his name, but I am sure that you can find it. Please let him know how grateful I am for his help. I had such as terrible day and he made it a little better. Thank you.

Great locally owned business. The owner went above and beyond to help me get my car repaired before the holiday. Friendly staff and knowledgeable mechanics.

We have bringing our vehicles in for repairs and maintenance to Frank's Automotive for many years. Frank and his crew do a great job. Highly recommend!

My vehicle stalled on the highway and Frank dispatched a tow truck to pick me up and repaired my vehicle within 2 hours. they made me feel important and appreciated. you and your team are true professionals in your trade. Thanks so much

Broke down on the weekend and called 4 different tow companies, no one would assist but Franks Automotive. That's what customer service is all about

Frank's was a great place for my vehicle....Saved me a trip taking my vehicle out of town, and saved me $$ on my bill!

My husband and I were very pleased with our service from your company. I will definitely use you again. Your staff was very friendly